.png)
.png)
From Referral to Chair: Closing the Infusion Access Gap
About this Brochure
Between an infusion referral arriving and a patient sitting in a chair, the case passes through diagnosis confirmation, prior authorization, drug availability checks, and chair scheduling.
Each answer lives in a different system, owned by a different team, so referral and appointment counts can both look fine while the patient waits in between. This eBook shows where that gap forms and what changes when everything is visible in one place.
This eBook covers:
- Why referrals and appointments are handled as separate events
- Where time is lost: authorization visibility, slots that miss drug or staffing, and handoffs with no owner
- What changes when referral, authorization, drug, and chair data sit in one view
- A 30-day audit and worksheet to find your own gap in an afternoon